ALL RETURNS MUST BE PRE-AUTHORIZED.
GET A RETURN AUTHORIZATION NUMBER MAY DELAY PROCESSING YOUR RETURN OR MAY CAUSE
YOUR PACKAGE TO BE REFUSED AND SENT BACK TO YOU.
Please call 469-474-1744 or email sales@AR15Part.com for your authorization number and retun instructions
Please return your package by a pre-paid, traceable method to the following address.
Make sure to include a copy of your invoice and a note stating the reason for the return.
There is a 7 day(ACTUAL Days, NOT Business days. i.e., 168 hours) inspection period to determine if the order was damaged or incomplete.
Return Policy (within 30 days of purchase)
invoice is required for all returns, refunds or exchanges.
returns for credit will be refunded in the same manner as initial payment.
(there is a 10 day waiting period for payments made by check before a refund
will be given)
returned in NEW condition,
uninstalled, unused and in original packaging will receive a full credit of the
purchase price for refund or exchange.
that have been opened, installed or used and have the original undamaged
packaging will be assessed a 15%
that have been opened, installed or used and DO NOT have the original packaging, or the packaging is damaged
will be subject to a 25% restock
If item was purchased from an
auction style website such as Gunbroker or Ebay, any and all auction fees paid
by us on the original sale will be deducted from your refund as they are non
refundable to us.
NO REFUNDS GIVEN ON ORIGINAL SHIPPING CHARGES.
Policy (beyond 30 days of purchase)
An invoice is required for all
returns, refunds or exchanges.
Returns for credit after 30 days
will be issued a store credit for the applicable amount.
All returns, refunds, exchanges are
subject to the same restock fees as stated above.
CREDIT GIVEN ON ORIGINAL SHIPPING CHARGES.
NO RETURNS, REFUNDS OR
EXCHANGES ON THE FOLLOWING :
damaged items, or items that have extensive use.
modified or disassembled by the customer / gunsmith / or other person.
sold “as is”, blems, closeouts, firearms(lowers) or any items listed in the *CLEARANCE ITEMS, BLEMS, SPECIAL OFFERS or DAILY DEALS sections. Also included are special build requests by the customer.
items are warranted through the manufacturer only.
Items deemed to be “ware and tare”
items, like gas rings, bolt cam pins, etc.
- Items in customers possession for 90 days or longer.
- Merchandise used with steel cased ammo. We do not warrant issues with steel cased ammo.
- "Build Your Own" Custom uppers or any part attached to them.
Warranty Coverage (1 Yr from date of purchase)
coverage is for the original purchaser only.
A receipt is required for all warranty work.
1. Accessories: Return the item to us for
replacement by the manufacturer.
2. Factory Uppers/Rifles: Send to us for evaluation.
3. Custom Uppers/Rifles: Send to us for repair